Content Removal Policy
Date of Revision: 27 January 2026
At Middle Drawer LLC we strive to maintain a safe and respectful experience of all our users. Our Content Removal Policy outlines our approach to addressing concerns related to content that may inadvertently resemble real individuals. All content accessible on glazed.co and/or any of our online channels, affiliated websites to which you may be redirected from glazed.co, platforms, products or services, including all content contained therein ("Services") is generated exclusively through artificial intelligence technology, allowing users to create and interact with AI-generated characters. Any similarity to actual persons is unintentional and purely coincidental.
- Unintentional Resemblance to Actual Persons
Content on the Services is AI-generated. However, where AI-generated content unintentionally resembles actual persons, we are dedicated to promptly addressing the issue and/or any concerns.
- Content Removal Process
If a user believes that any content on our Services bears resemblance to them or another actual person, they can request its removal by contacting our support team at support@glazed.co or directly report their concern in the “Contact Us” area in the Services. We will thoroughly review the request and take appropriate action. All reported complaints will be resolved within 5 business days of receipt.
- User Verification
To ensure the accuracy and legitimacy of content removal requests, we may request the user to provide adequate evidence of their identity or relationship to the person depicted in the content. This verification process is implemented to responsibly handle requests and safeguard the rights and interests of all users.
- Content Removal
Upon verification and confirmation of a valid content removal request, the specified content will be removed in a timely manner from the Services. Our goal is to complete this process within 5 business days of verification while ensuring compliance with applicable laws and regulations.
- Privacy
We respect user privacy throughout the entire content removal process. All requests are treated strictly confidential, and we do not disclose any personal information or details of the requests to any third parties without explicit consent, unless required by law.
- Appeals Process
If you disagree with our decision regarding a content removal request, you may appeal by contacting us at support@glazed.co. If the matter remains unresolved, it will be referred to a neutral third-party dispute resolution body at Middle Drawer, LLC's expense, whose determination shall be final and binding on both parties.
- Contact Information
If you have any questions or require further clarification regarding our Content Removal Policy, please contact us at: support@glazed.co or directly in the “Contact Us” area of the Services. We are committed to addressing concerns in a timely manner and ensuring a positive experience for all our users.